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How to Be a Powerhouse Change Agent
Registration Cost: FREE

An epidemic always starts with a critical mass of “super-infectors”— individuals who have a disproportionate amount of influence compared to others. In healthcare, the change agents who spearhead strategies to achieve and sustain person-centered care and the exceptional patient and family experience are super-infectors in the best sense of the word. That’s YOU!

Back by popular demand, this webinar will draw on the wisdom of Malcolm Gladwell’s landmark book The Tipping Point and inspire you to maximize your impact as a change agent. Presenter Dorothy Sisneros will identify “Seven Keys” to using your power and influence to mobilize and engage others, execute ambitious improvement plans faithfully, and lead your organization or team to “the tipping point”—the point at which you hold gains and make effective processes stick.

Learning Objectives:
- Identify the dynamics of the multiplier effect produced by powerhouse change agents
- Illustrate the “Seven Keys” to being a powerhouse change agent
- Identify personal priorities for strengthening your effectiveness and impact

Who Should Attend:
Patient experience leaders and strategists, physician leaders, executives, HR leaders, OD and training professionals, and change coaches

Jun 19, 2019 2:00 PM in Eastern Time (US and Canada)

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Speakers

Dorothy Sisneros, MS, MBA, FAACVPR
Senior Vice President, Client Services @Language of Caring, a Branch of Planetree International